The Social Health Authority (SHA) ensures individuals and their families have access to healthcare services. If you’re enrolled in SHA, it is essential to add your dependents—such as your spouse or children. So, they can receive healthcare benefits without complications. This guide outlines how to add dependents to your SHA profile using the AfyaYangu portal or the USSD code *147#.
What Is SHA Profile and Why Does It Matter?
SHA is a healthcare system designed to provide medical coverage to registered members and their dependents. Adding dependents ensures they have access to healthcare services without facing administrative challenges.
Who Can You Add as a Dependent?
SHA allows you to register the following as dependents:
- Spouse – Legally married partner
- Children – Biological, adopted, or stepchildren under 18 years old
Adding Dependents via the AfyaYangu or SHA Profile
The AfyaYangu portal is the official online platform for managing your SHA profile. Follow these steps to register your dependents:
Step 1: Access the AfyaYangu Portal
Open your web browser and visit afyayangu.go.ke. Click “Login” to access your account.
Step 2: Sign In to Your SHA Account
Enter your National ID number or registered phone number, then enter your password and click “Submit.” If you haven’t registered yet, follow the sign-up instructions on the portal.
Step 3: Navigate to the Dependents Section
Once logged in, find the “Dependents” tab on your dashboard and click on it to manage your dependents.
Step 4: Add a New Dependent
Click “Add New Dependent” and fill in the required details.
Step 5: Enter Dependent Information
Provide the full name, date of birth, National ID number (if applicable), and relationship to you (spouse, child, parent, etc.). Upload any necessary supporting documents, such as a birth certificate for children or a marriage certificate for a spouse.
Step 6: Review and Submit
Double-check all details for accuracy, then click “Submit.” Once processed, you will receive a confirmation message.
Adding Dependents via USSD Code *147#
If you do not have internet access, you can also register dependents using your mobile phone.
Step 1: Dial *147#
Open your phone’s dialer, enter *147#, and press “Call.”
Step 2: Select “Manage Dependents”
From the menu options, choose “Manage Dependents.”
Step 3: Choose “Add a Dependent”
Select “Add Dependent” to proceed.
Step 4: Enter Dependent Details
Enter the National ID number or birth certificate number (if applicable) and specify the relationship type (spouse, child, parent, etc.).
Step 5: Confirm and Submit
Review the details carefully, submit the request, and wait for a confirmation message.
Watch how to add dependents to your SHA profile.
Common Issues and Troubleshooting
What If My Dependent’s ID Is Not Recognized?
Ensure the ID number or birth certificate number is correct. If the issue persists, visit an SHA office for verification.
How Long Does Approval Take?
Dependent registrations typically take 24–72 hours to process. If it takes longer, contact SHA customer support.
Can I Remove or Update a Dependent?
Yes, you can update or remove a dependent at any time through the AfyaYangu portal or USSD menu.
Why Should You Add Dependents to Your SHA Profile?
Registering dependents provides several benefits, including access to affordable healthcare, easier visits to hospitals and clinics without additional registration, and inclusion in government health insurance programs.
Conclusion
Adding dependents to your SHA profile is a straightforward process that can be completed through the AfyaYangu portal or USSD code *147#. Ensure you have the correct documents and details for a smooth registration. If you encounter any issues, contact the SHA support team for assistance.
